Frequently Asked Questions

What if I go on vacation or will be away and can’t pick up my vegetables?

Our CSA program is very flexible. It's ok to miss a CSA pick up if you know you will be away, on vacation, etc. You just need to let us know via email, at least 2 days in advance, before we harvest your vegetables. 

We have LOTS of options:

-Double up on one of your regularly scheduled pick up days and take two baskets.

-Schedule a basket pick up at any of our other CSA locations/days.

-Schedule a basket pick up at any of the farmers' markets that we serve (Evergreen Brickworks on Saturdays or Leslieville Farmers Market on Sundays).

-We can provide you with $35 credit for our online store for each rescheduled basket. 

-Exchange for (1) of our winter season baskets (starts right after summer season is over, at the beginning of November.  Continues every other week for a total of 3 baskets with pick ups at our regular CSA locations).  

OR just have a friend/neighbour pick up on your behalf (they just need to give your name at pick up).

We do not offer refunds for baskets you forget to pick up (since we have harvested your veg already). Email us in advance and we'll make sure we work something out!

What if I don’t/can’t eat a certain vegetable?

At all of our CSA pick ups we have a “Trades Bin” where members can swap out one of their items for another item in the bin. This allows some flexibility for members who have food sensitivities or special diets (or just would like something different!).

What do I need to bring to pick up my basket?

We aim to provide a PACKAGING FREE basket each week. So we ask that you bring your own reusable bags or a cooler to pack your items into. Only items like freshly washed salad mix requires bagging, other items are loose or in reusable pint baskets. A packaging free basket has greatly helped to reduce our plastic consumption!

How much will my CSA basket feed?

We find the vegetables typically feed 2 adults or a small family who cook most meals at home, over a two week period. Larger families or those who eat a large quantity of produce might consider buying two CSA shares or purchase extra vegetables from our online store to top up their basket.. We also have some single members who split a share with a friend or neighbour, which is a great idea if you think it will be too much for you. On our How Does It Work page we have photos of CSA baskets laid out, so you can see exactly what members received.

Can I add on extra veggies or other stuff like eggs?

In 2020 we launched our online store where CSA members can purchase add-ons such as vegetables from our farm (seasonal items, special items with limited quantities, bulk priced items, seedlings in the spring and flowers) as well as locally produced products (eggs when available, fruit, honey, syrup, preserves and more). The store is curated with products from small businesses, many are from local farmers' markets. Add-on items are purchased in advance and your order is picked up with your CSA vegetable basket.

What types of vegetables do you grow?

We grow over 50 different types of vegetables and each year try out a few new items, just for fun!  In recent years our new items were: specialty peppers, celery, purple merlot napa cabbage, buttercup squash, honeynut squash, iceburg lettuce and lunchbox sweet peppers. Always NO SPRAY, grown organically!

Some of the items we grow regularly are: salad mix, potatoes, peppers, carrots, beets, broccoli, cauliflower, basil, tomatoes, eggplant, cabbage, napa cabbage, bok choy, kale, rainbow chard, onions, leeks, butternut squash, delicata squash (and several other winter squash varieties), zucchini, radish, green onion, parsley, spinach, lettuce, arugula, and many, many more.

We occasionally include an item from a neighbouring farm if there is something special that we don't grow or don't have enough quantity, to ensure our members have a good variety in each basket. In the past this has been asparagus, rhubarb and sometimes strawberries in early summer. We often include mushrooms from Windy View mushroom farm. We advise in our member email when we have sourced from another farm and always source locally and organic whenever possible.

How will I know what to do with all these veggies? Especially ones I've never tried?

--> When you receive your email with the list of veggies in your basket, we provide:

- storage tips to help your veg last as a long as possible

- tailored recipes for the items in the basket

- other ideas for what to do (how to prep, pickling, freezing, or other ways to prepare)

--> We also have a private Facebook group where our members regularly share recipes and tips.  We encourage our new members to post in the group and ask for help if they are stuck with what to do with a particular item! It's a wonderful space for members to get to know each other.

--> In 2021 we provided a virtual cooking class series, free for our members. The class featured an item from your basket and a unique way to cook with it.

I’m already a CSA member and have a friend/neighbour who wants to join. I heard you offer a referral bonus?

We love referrals! In fact, we thank our members (and the new member!) with a special gift. We provide a $10 coupon per referral, for use in our online store. When your referral signs up, just have them mention your full name and we'll keep track. Spread the word! No limit on how many referrals you provide.

I'd love for my house/business/office to be a new pick location, is that possible? 

Thanks for offering! At this time, our scheduling and route has been set. We aim to be as efficient as possible and minimize fuel consumption, so we have streamlined our pick up locations. However, feel free to reach out to us if we don't service your area or you want to offer your space for the future. We keep track of requests so we can better serve our future members!